Refund and Return Policy
At [Aesthetify], we strive to provide the best possible shopping experience for our customers. If for any reason you are not completely satisfied with your purchase, we’re here to help. Please read through our refund and return policy below.
Returns
We want you to love what you ordered! If you're not completely satisfied, you can return your item(s) within [30] days of receiving your order. To be eligible for a return:
: Items must be unused, in the same condition that you received them, and in the original packaging.
: A receipt or proof of purchase is required.
: Certain items, such as [customized, final sale, or intimate products], are non-returnable. Please check the product page for return restrictions before purchasing.
Return Process:
[Aesthetifyshop99@gmail.com ] or [contact us] page link to initiate your return.
Refunds
Once your return is processed, we will issue a refund to your original payment method. Refunds can take up to [30] business days to appear in your account, depending on your bank or payment provider.
Refund Eligibility:
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at [Aesthetifyshop99@gmail.com ] or [contact us]
Late or Missing Refunds
If you haven’t received your refund after the processing period, please double-check your bank account or payment provider. If the refund still hasn’t appeared, contact us at [Aesthetifyshop99@gmail.com ] or [contact us] . We will investigate and assist you in resolving the issue.
Shipping Costs
Shipping costs are non-refundable. If you are receiving a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part (e.g., damaged, defective, or wrong item).
International Returns
For international returns, please note that return shipping costs are the responsibility of the customer, and customs duties or taxes may apply. These fees are non-refundable.
Important Notes:
: Be transparent about your return window (e.g., 30 days from the date of purchase) and any conditions that apply.
: Maintain a friendly yet professional tone to show that you care about customer satisfaction.
: Clearly outline what cannot be returned to avoid misunderstandings.
: Make sure that your policy offers flexibility for defective products. Customers should feel confident that you will address issues related to product quality.
